| Implementation
Hard Management can help to turn strategies and business plans
into actions through:
- Involvement
- the involvement in the planning process of the people
who will implement the plans is critical. Involving
staff can reveal valuable information that could impact
on the plans. Just as importantly it establishes a foundation
for communication and the introduction of change.
- Strategy
Maps - over the last ten years, a substantial
proportion of large corporations have embraced the work
of Kaplan & Norton relating to Balanced Scorecard
/ Strategy Maps. A strategy map is a method of describing
a strategy - often on a single
piece of A4. It is simple and direct. The Balanced
Scorecard is so-called because it seeks to redress the
over-reliance on purely financial measures and objectives.
Instead the scorecard focuses on the drivers of performance
rather than the financial outcomes; it addresses the
causes rather than the symptoms.
Balanced Scorecards can be cascaded down to every individual
within the organisation, making "strategy everyone's
everyday job".

- Articulating
the vision - strategy maps can help in articulating
the vision of the organisation. They are not enough
on their own though. They must be given life.
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