Companies
need a new approach to finance if they are to compete
successfully and grow the value of the business in real,
rather than accounting, terms. At Hard Management we try to
get behind the numbers and uncover their real meaning.
The Hard Management approach focuses on:
- value management
- the traditional financial statements and ratios were
fine during the “industrial age”; nowadays they can
give a very misleading picture. For instance, on average,
75% of the value of a company does not appear on the
balance sheet. The real value
in a company lies not in its balance sheet assets but
in the skills of its people, its accumulated R&D
knowledge, relationships, brand, systems. Managers
must fully understand the concept of “value” if they
are to make sense of “finance”.

- performance
drivers - financial analysis using ratios should
be placed in a broader framework. Financial ratios are
based on historical data and are therefore a crude indicator
of future performance. In addition, they track “symptoms”
not “causes”. To illustrate: a reduction in profit margin
tells you that you are making less on each sale but
it does not tell you why. However, analysing “performance
drivers” – for example, how many visits made by a salesman
– will point towards “causes”.
This is the approach of the “Balanced Scorecard” and
this “balanced” perspective is a recurring theme of
our programmes.
- a sophisticated
enterprise model - in our finance courses we
use a spreadsheet showing how the various elements that
drive financial performance fit together and affect
each other. The impact of real world inputs, such as
an increase in the average time it takes for customers
to pay or reducing the number of sales people, can be
seen throughout the financial statements – the impact
on cashflow, the balance sheet, ratios and so on. As
we progress through the course, each new aspect is considered
in the context of the model, thus helping delegates
to "fit the pieces together".

- more than
numbers - we emphasise that the “numbers” are
only representations of a much more complex reality.
As an example, a revenue forecast should not be simply
last year plus 10%, it should be constructed from a
deeper analysis of the factors that influence customer
buying behaviour.
- practical
tools - the primary objective of our courses
is not to teach finance; it is to give managers a balanced
financial perspective and a set of practical tools that
they can use to generate sustainable success.
For more information on Value Management,
visit this excellent resource:
www.valuebasedmanagement.net
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